Top
Image Alt

FAQ Page

ARE SANJARA’S PRODUCTS SUITABLE FOR VEGANS AND DO YOU TEST ON ANIMALS?

All of our products are suitable for Vegans, our stance on a cruelty-free and Natural lifestyle means that we do not use any animal derived ingredients.
We do not test any of our products or ingredients on animals, we only test on ourselves.

CAN I USE SANJARA’S PRODUCTS WHILE PREGNANT OR BREASTFEEDING?

None of our products contain ingredients at levels which should cause concern during pregnancy, breastfeeding or while trying to conceive. Certain products, however, contain ingredients such as essential oils that some women choose to avoid entirely during pregnancy. When it comes to using any personal care products while pregnant or nursing, we recommend you take guidance from your healthcare professional. Each product’s ingredients list is visible on the ingredient tab on the individual product listing.

IS THERE ANY SPF IN YOUR FACE CREAM?

Our Pro-Collagen Retinol Day creams do contain SPF ingredients and we would recommend that you do not need of additional sun protection.

HOW DO SANJARA SKINCARE SOURCE THEIR INGREDIENTS?

We sustainably source our ingredients from tropical regions all over the world. We work with co-operative farmers to ensure that our ingredients are of the highest quality, while remaining sustainable.

COULD I EXPERIENCE AN ALLERGIC REACTION FROM A SANJARA’S PRODUCT?

Although allergic reactions to our products are rare, if you think you have suffered an allergic reaction, please stop using the product. It is possible to be allergic to any ingredient including essential oils and other natural ingredients. If you suspect you have a sensitivity, we would strongly recommend that you patch test a small amount of any new product on the inside of your elbow and wait for 24 hours. If you experience any redness or tingling, you should return the product for a refund.

THE PUMP ON MY PRODUCT IS NOT WORKING WHAT DO I DO?

Occasionally an air bubble gets into the pump and stops it working if this happens please contact us at info@sanjarasworld.com

ARE YOUR PRODUCTS GLUTEN FREE?

Yes. Because all Sanjara products are gluten free, they are ideal for anyone sensitive to gluten or just wanting to avoid the unhealthy effects of absorbing gluten in your body.

ARE SANJARA’S PRODUCTS ALCOHOL FREE?

Yes, all our products are Alcohol free. We only use Cetearyl Alcohol (Which are derived From Cocos Nucifera (Coconut oil)

FOR WHAT SKIN TYPES ARE SANJARA’S PRODUCTS SUITABLE?

Because our products are all made using 100% Natural and Organic ingredients, they are ideal for all skin types. Whether normal, oily, sensitive, dry, aging, easily irritated or some combination, our 100% natural, organic ingredients work with your skin’s chemistry to make it glow, healthy, and beautiful!

I MADE AN ORDER BUT I WOULD LIKE TO CANCEL IT, WHAT DO I DO?

Please contact us immediately and we will do our best to cancel the order. Unfortunately, if your products have been shipped, we are unable to cancel it.

I HAVE PLACED MY ORDER AND WOULD LIKE TO ADD A COUPON CODE RETROSPECTIVELY. HOW CAN I DO THIS?

Unfortunately, we are unable to make any changes to your order once it has been placed as it is sent directly to our warehouse. This includes adding additional products.

At vero eos et accusamus et iusto odio dignissimos qui blanditiis praesentium voluptatum.
You don't have permission to register

Reset Password